Diane M.
Fantastic service! My down quilt is like new - it’s been on three major backpacking trips. Thank you!!!
Angela M.
Thanks for the great job cleaning our Zenbivy ultralight quilt. It now looks and smells as good as new.
Harry B.
Very happy with the result, but communication could have been better. For example, it would have been nice to have received acknowledgment of receipt of my bag. After a week and a half when I hadn't heard anything, I emailed to inquire if they received it. To their credit I did get a quick response of acknowledgment of receipt. But am a bit surprised it wasn't "baked into the cake" as it were.
Btw, I was told at that time, it would be "6-8 business days ... to complete once they enter the building". It ended up being 24! Business must be booming, and that's a good thing. But again, communication misses the mark.
Suggestion to ëClean; if not already done, allow a limited number of customers to "jump the line". For a significant premium, of course.
Evan A.
I was desperate for a cleaning service, and eClean came in clutch! My quilt came back in a good shape and I can't wait to take it out again.
Scott G.
Fast and simple. My quilt came back as good as new. Very happy with the service and will use it again. Thanks.
Stephen F.
Cleaning as advertised. My backpacking quilts are now soft, fluffy, and smell great. The waterproofing seems to work pretty well too.
Daniel G.
My very dirty backpacking quilt came back better than I expected. It’s now like new after nine years of use. I appreciate that shipping both ways was included in the price.
Lance L.
I didn’t realize how much loft had been lost in my quilt until it was cleaned!
After a couple years of use my quilt had a lot of trail dirt in it, and It was not as warm as it was when it was new. Now all the loft has been restored, and we are back in business!
Thank you for a wonderful job!
Eric M.
Many trips and expeditions on my western mountaineering overfilled alpine lite bag and it was getting pretty funky and losing its extreme loft. eClean got it loftier and smelling better than new! The smell or lack of smell is amazing! Plan on your bag being gone for 3-4 weeks so plan accordingly. I will be sending all my bags their way for sure.
Jeffrey A.
Very easy to use and great service
Peter R.
Sleeping bag came back in good shape. Seemed clean with plenty of loft.
tracy l.
this was my first time with this service. so my bag was already pretty clean so i didnt see any significant improvement in loft. I will use the service again as its a pain to wash down when you have a bag/quilt made from light weight materials. you have to be really carefull when moving a fully wet bag or you might tear a baffel. took me over two days to carefully wash, dry ,declump, and redistribute the down last time i did it myself.
RICK E.
This review will be two parts. First, the quality of the sleeping bag cleaning was excellent. I sent in a sweat infused stinky bag and got back a fluffed up bag that was completely void of any stink. 5 stars for this.
Second, I emailed to find out the "turn around" for cleaning and was told 5-7 days. I placed my order and sent the bag to TX the next day. According to tracking it was received 3 days later. Que the crickets :) Approx 2 weeks later I got an email it was qued up for cleaning. Almost exactly 1 month later I received the bag. (1 star). I guess I should have guessed "lead time" meant in to cleaning and done with cleaning. There was no mention of back log or other. So I expected the whole process would take 2 weeks, but instead it was double that.
I am happy I did not have anything planned in Sept.
This was my experience but I would advise you check with them to find out the current total time before you get your bag cleaned.
Again the actual cleaning rates a 5, but the logistics gets a 1.
Would I do this again? Absolutely, but I would check to see how busy they are first.
Thomas G.
Please with the e-cleaning of a puffy jacket and down quilt after my AT 2024 thru hike, where both items were used and carried for over 171 days. Both appear to have been brought back to life and any odors removed. Thanks
Aaron K.
Support was excellent and the turnaround time fit perfectly into the schedule for my upcoming trip. I reached out to support a number (way too many) times and they were always very happy to jump in a help me out with my questions. Thank you so much eClean!
Jim D.
I am beyond pleased with the results of having my down quilt cleaned! I've used it hard - a trip to Philmont Scout Ranch, to the top of Mt Whitney, multiple section hikes on the AT, numerous scout trips....it was a little "funky".
I've tried washing my quilt myself and it was not an experience I wish to repeat. It took DAYS and the end result was "meh". There was still a funk, the down shifted and it was a LOT of work.
This was SO simple. Pay. Box it. Ship it. Wait 2 weeks. And my clean, sweet smelling quilt was returned nicely wrapped. No down needing to be redistributed. All the smells gone. No chemical smell like a "dry cleaner". I've already recommended this to several fellow scouters.
Thank you for making this SO easy and for taking such good care of one of my most important - and expensive - pieces of gear!
Elisa W.
Thanks for the clean sleeping. It smell good and the fluffiness was revived. Great service.
Richard D.
I found out about Eclean through Enlightened Equipment. Although my EE quilt wasn’t “overdue” for a cleaning, I knew I’d used it enough that body oil and dirt required it to be cleaned. Eclean was very communicative with any inquiries . My quilt came back fresh and “ lofty” . I think the cost was reasonable ( included shipping both ways )and the cleaning method environmentally friendly. I’m very pleased and highly recommend Eclean to anyone who doesn’t want to go through the laborious process of cleaning their own bag or quilt.
William P.
Eclean has done an amazing job of cleaning some of my expensive lightweight sleeping quilts! They were super easy to work with, they communicated clearly and delivered returned fresh and clean sleeping bags right back to my door. The bags are as good as new with fluffy down and clean fabric! I will be using them for years to come! Cant recommend this enough for folks who are looking for an easy solution for sleeping bag cleaning rather than doing it at home.
Kevin A.
Quilt restored to new condition!
Karen P.
Haven’t used the down quilts yet but they look great with lots of loft. Will return next time the quilts need to be cleaned.
Richard D.
Wasn’t sure how effective the cleaning would be, as this piece of gear hadn’t been cleaned in… ever! But they were able to removed decades of funk and sweat from a down sleeping bag and return it fantastic condition.
Will definitely be using for all my down gear in the future, as the performance PLUS the reduction in water waste is just a win-win.
Debbie R.
Thank you so much for cleaning our down quilts! They look great! My quilt has a small patch and it is still in tact!!!! I am so glad you helped clean our quilts - they are like brand new! Thanks so much!!!!
Cheryl S.
I have an Enlightened Equipment quilt I use for backpacking. After using it the last couple of years, it needed to get refreshed and cleaned before my multiple backpacking trips this coming year. I thought about cleaning it myself but didn't want to risk damage and the cost to have it cleaned by eClean was worth me not having to spend the time (shipping was included in the cost). The process was SO easy and my quilt looks fantastic when it came back to me. And the people I communicated with at eClean were amazing! Definitely recommend!!
Jennifer P.
My first night on my Arizona Trail thru-hike was in a snow storm with temps in the 20s. I’m so glad I got my sleeping bag cleaned just before this trip as it was loftier and warmer than before the cleaning. They even helped expedite shipping to ensure I had my bag for my trip.
Jamie F.
Wow what a great company!! I sent them my bag with about a week till I left on my adventure and emailed them to see if they could get it back to me in time - and they did with a day to spare!! Fast shipping, thorough clean and got my old sleeping bag looking good as new!!!
Julie L.
I was dreading washing my quilt so much that I put it off for a year, maybe longer! I was terrified I was going to do something wrong and destroy my quilt. I knew it needed it, I’ve had it almost 10 years, and though I’ve never done a thru hike with it, its been used enough that the down was clumpy and it wasn’t keeping me as warm as it used to. I got an email from Enlightened Equipment (who made my quilt), that they were recommending this company for their quilts. I did some research and decided to try it. It took about a month to get it back but it’s perfect again! Just like new! The down is re-distributed and not clumpy any more. I haven’t had a chance to use it yet but I’m sure it’s back to normal. I will do this from now on w/any of my quilts, soooo worth it!!
Thank you!
David J.
Amazing! Brought my 23 year old down bag back to life! No smell. Loft is great!
KERRI B.
My sleeping bags look so fluffy and clean! It was very easy to send out, and the company kept in contact with me in regards to receiving my sleeping bags, and when they were delivering them back.
Just remember that it takes longer than I thought to get them back so if you need them, make sure you send them far enough in advance.
I will definitely Use them again.
Steven U.
My quilt was returned beautifully clean and I am impressed with the eco friendly process. However, the process took over 5 weeks to complete which was longer than I expected.
Alan U.
The turnaround time was a bit longer than expected from the email I got upon receipt, but that wasn't a problem for me.
Richard L.
I purchased the cleaning as a gift to my son who had just finished a thru hike of the Appalachian Trail. Of course, his $350 quilt was quite ripe and, well, you get the picture. Sent it in and a few weeks later it arrived back home. We opened the package not really having high expectations. To our surprise, all foul odors were gone and replaced with a mellow, pleasant odor and the quilt was in great shape. Very happy with the service and will surely use again.
Rebecca L.
Great service and results on the cleaning
Benjamin H.
Wow! Very impressed at the level of cleanliness. My quilt had 160+ nights of usage from my PCT thru-hike and random weekend trips. The down was compressed and it smelled terrible. After having it cleaned its as lofted as it was when I first purchased my quilt. The smells are all gone and I feel like even the material color has been revived to its original state. Highly recommend this method of cleaning if you're getting back from a thru-hike. Handwashing in your tub can't get it this clean.
Katelyn C.
I sent in my 10 degree down western mountaineering sleeping bag to be cleaned and am super impressed by EClean- easy, fast turn around, ecofriendly, and friendly interactions via email. I definitely will use them again and highly recommend!
Tanya R.
I traveled with this sleeping bag on the Great Divide Mountain Bike Route Part 1 in 2023. It was dirty! But it is ready for Part 2 2024.
James C.
WOW!!! Fantastic job on a 40 year old North Face Blue Kazoo sleeping bag. The bag looks great and is nice and fluffy. Great job!
jerry b.
hey guys and gals, the bag turned out great. sorry it was so grimy, i think its about 30 yrs old and never been cleaned lol. have 2 other bean bags that i wont let go so long before cleaning.
thanks again, jerry
Katy S.
Very pleased with the results and highly recommended! eClean was recommended by the manufacturer of our duo backpacking quilt. After 5 1/2 years of use it was very stinky and stained. We attempted to wash and air dry it at home years ago but it didn’t remove the musty smell or fully restore the loft. After using eClean our bag came back with ZERO scent, sparkling clean, and so much loft it feels brand new again! Thank you for the care and services you provide. We will definitely use your cleaning services in the future.
Paul R.
Thank you EClean for doing such a great job of cleaning my 44 year old sleeping bag!! It had dozens of adventures on it and was in pretty bad shape when I sent it to you. But guy’s at EClean made it look and feel like new again!! It’s now going on another adventure to Kilimanjaro next September with me thanks to you guys!! Paul Rhoades
Michael C.
Smells amazing I used this bag for five months on the Appalachian Trail and it was pretty nasty when I finished. Now it is clean as can be and has all the loft of the original bag. I have tried washing down bags before and they always get lumpy. Considering the high cost of this bag the price of cleaning was well worth it. I will be sending my down jacket in soon!
Jared H.
Great communication. Timely service. A clean, re lofted quilt! Secure return shipping!
5 stars!
Deborah J.
I sent my Enlightened Equipment down quilt to eClean and couldn't be more thrilled with the results. I had taken the quilt on a thru-hike of the Appalachian trail and section hikes on the Mountains-to-Sea trail and it was in rough condition. Traditional methods of washing down in the tub and drying with tennis balls resulted in a less-than-clean quilt and the down filling bunched in places. The eClean process was quick and easy and my quilt is like new now and ready for its next adventure - the Arizona Trail. Thanks, eClean!
Alan S.
Looks and lofts like a new quilt! Sent my 20 degree EE quilt in after an AT LASH. Smells great, the down is "revived" and all at a reasonable price. Turn around was quick. I have washed my quilt myself once but, after this experience, I'll be using the eclean services from now on. Really good experience. Next time will send my tent in as well.
Henri d.
I’m so excited to have found this service. My well worn bag came back smelling fresh with an enormous of loft restored. I’m presently surprised!
Tobias S.
Very convenient service, timely turnaround. Down loft like new. Recommend this service.
Gerry E.
You did a great job!
ALAN G.
The whole process from start to finish was 5 Stars. I could not be more pleased. My bags had not be cleaned in years and I fortunately found your company so I would not have to go through the washing process. The bags came out great and look like they are brand new. Thank You again. Alan
Ty B.
Seems very fluffy and this was much better than washing it in the bathtub and spending a few hours in a laundromat.
Adam B.
I had a Western Mountaineering HighLite bag that has several thousand trail miles on it. I was getting diminishing returns on washing it myself in downwash. After a cold nights sleep last spring in the Boise NF while surveying woodpeckers I was left with 2 options. Purchase a new bag at 405$ or attempt to get it cleaned with the CO2 process. I had heard good things about the CO2 process, but an online search yielded only one result. eClean made the process easy by sending a mailing label for the item to be mailed out. I then received updates during every stage of the process: when it arrived, when it would be cleaned, when it was shipped out and when it was out for delivery. Considering cleaning a down garment takes 3 hours or more at a laundromat and considering my time is worth money I feel the cost for the item to be cleaned is well worth it. I was still unsure of the results, but when I received it I was very happy. Basically the bag looks brand new. The outer shell is spotless which is nice and the loft is back to what it was when I purchased it some 23 years ago. I will definitely have my parkas and other garments cleaned here going forward. Thanks very much!!!
Nadine J.
Thoroughly impressed. Bags look great! Love the eco-friendly aspect as well.
Kyle E.
My Peregrine bag came out great!
Larry Q.
Really impressed. My Western Mountaineering bag came out nice!
Owen B.
Goose down bag looks great! impressed!
Chuck D.
Wow! Impressed with results. Big jump in loft!
Jack P.
So much easier to have someone else clean. Love not using water. Looks puffy and fluffy!
Bud P.
Nice job! Extra fluffy and cleaned up nice!
David H.
Reached out to friends and family to co-op shipping. Cleaned 6 bags and happy with how they turned out.
John D.
OMG! My Rab sleeping bag looks great and the goose down inside has increased in volume!
